Payments

Statement Descriptors

How do I avoid clients disputing a charge?

Written by Nolan
Updated over a week ago

TrueCoach Payments

Accepting client payments through TrueCoach

Written by Kate Alexander
Updated over a week ago

Payouts

Show me the money!

Written by Hannah Deutsch
Updated over a week ago

How to Migrate to TrueCoach Payments

Already running a separate payments processing platform alongside TrueCoach to collect payments from your clients?

Written by Nolan
Updated over a week ago

Negative Payouts

Why is my payout number in parentheses?

Written by Nolan
Updated over a week ago

Team Account Payments

Can coaches on my team use Payments?

Written by Cliff Kohut
Updated over a week ago

Applying Discounts to Subscriptions

How do I add a discount or coupon code to a client's subscription?

Written by KJ
Updated over a week ago

Billing Frequency

What billing cycles are available for your clients?

Written by KJ
Updated over a week ago

Payments from Client View

What do my clients see?

Written by Hannah Deutsch
Updated over a week ago

Automatic Billing

Creating auto-renewing payments for your clients

Written by Kate Alexander
Updated over a week ago

Canceling Subscriptions

How to cancel a client's subscription

Written by Hannah Deutsch
Updated over a week ago

Creating a Subscription

Start taking payments from your clients

Written by Kyle Pomerantz
Updated over a week ago

Delinquent Clients

When clients don't pay on time...

Written by Hannah Deutsch
Updated over a week ago

Editing Subscriptions

Once I have created a subscription for my client, how do I change it?

Written by Kyle Pomerantz
Updated over a week ago

Subscriptions Overview and FAQ

Everything you need to know about subscriptions

Written by Hannah Deutsch
Updated over a week ago

Subscription Statuses

What does "trialing" mean?

Written by Kyle Pomerantz
Updated over a week ago

Applying Tax to a Subscription

Charging your clients sales tax

Written by Kate Alexander
Updated over a week ago

Archiving Products and Pricing Plans

Need to delete a Product or Pricing Plan?

Written by Cliff Kohut
Updated over a week ago

Connecting to Stripe

A step by step guide to making sure you get paid

Written by Kyle Pomerantz
Updated over a week ago

Products, Pricing Plans, and Subscriptions

Three easy steps to start charging your clients through TrueCoach Payments

Written by Hannah Deutsch
Updated yesterday

Splitting Client Payments

How do I split my client's payment?

Written by KJ
Updated over a week ago

Prorating Subscriptions

Let's math

Written by Nolan
Updated over a week ago

Disputes

My client has disputed a charge, what do I do?

Written by Nolan
Updated over a week ago

Failed Payments

Uh-oh! What happens when clients' payments fail?

Written by KJ
Updated over a week ago

Issuing Refunds

How do I refund my client's payment?

Written by Kyle Pomerantz
Updated over a week ago

TrueCoach Payments: International Release

Why can't I use Payments? When will it be available internationally?

Written by Nolan
Updated over a week ago

Payments Notifications

How do you and your clients keep up with billing activity?

Written by Kyle Pomerantz
Updated over a week ago

Subscriptions Quick FAQs

A quick guide to the most important questions about subscriptions.

Written by Kyle Pomerantz
Updated over a week ago

Understanding Invoices

Written by Nolan
Updated over a week ago

Understanding Processing Fees

Written by Cliff Kohut
Updated over a week ago