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Payments
Everything you need to know about the payments feature.
35 articles in this collection
Written by
Brian,
Taylor Homes,
and
Audrey Arthaud
TrueCoach Payments
Accepting client payments through TrueCoach
Written by
Audrey Arthaud
Updated over a week ago
Statement Descriptors
How do I avoid clients disputing a charge?
Written by
Audrey Arthaud
Updated over a week ago
Payouts
Show me the money!
Written by
Audrey Arthaud
Updated over a week ago
How to Migrate to TrueCoach Payments
Already running a separate payments processing platform alongside TrueCoach to collect payments from your clients?
Written by
Audrey Arthaud
Updated over a week ago
Negative Payouts
Why is my payout number in parentheses?
Written by
Audrey Arthaud
Updated over a week ago
Team Account Payments
Can coaches on my team use Payments?
Written by
Audrey Arthaud
Updated over a week ago
Applying Discounts to Subscriptions
How do I add a discount or coupon code to a client's subscription?
Written by
Audrey Arthaud
Updated over a week ago
Billing Frequency
What billing cycles are available for your clients?
Written by
Audrey Arthaud
Updated over a week ago
Payments from Client View
What do my clients see?
Written by
Audrey Arthaud
Updated over a week ago
Managing Subscriptions
Automatic Billing
Creating auto-renewing payments for your clients
Written by
Audrey Arthaud
Updated over a week ago
Canceling Subscriptions
How to cancel a client's subscription
Written by
Audrey Arthaud
Updated over a week ago
Creating a Subscription
Start taking payments from your clients
Written by
Audrey Arthaud
Updated over a week ago
Delinquent Clients
When clients don't pay on time...
Written by
Audrey Arthaud
Updated over a week ago
Editing Subscriptions
Once I have created a subscription for my client, how do I change it?
Written by
Audrey Arthaud
Updated over a week ago
Subscriptions Overview and FAQ
Everything you need to know about subscriptions
Written by
Audrey Arthaud
Updated over a week ago
Subscription Statuses
What does "trialing" mean?
Written by
Audrey Arthaud
Updated over a week ago
Setup
Applying Tax to a Subscription
Charging your clients sales tax
Written by
Audrey Arthaud
Updated over a week ago
Archiving Products and Pricing Plans
Need to delete a Product or Pricing Plan?
Written by
Audrey Arthaud
Updated over a week ago
How to Update Your Bank Account or Card Information
Written by
Audrey Arthaud
Updated over a week ago
Connecting to Stripe
A step by step guide to making sure you get paid
Written by
Audrey Arthaud
Updated over a week ago
Products, Pricing Plans, and Subscriptions
Three easy steps to start charging your clients through TrueCoach Payments
Written by
Audrey Arthaud
Updated over a week ago
Splitting Client Payments
How do I split my client's payment?
Written by
Audrey Arthaud
Updated over a week ago
Prorating Subscriptions
Let's math
Written by
Audrey Arthaud
Updated over a week ago
Payment FAQs
Disputes
My client has disputed a charge, what do I do?
Written by
Audrey Arthaud
Updated over a week ago
Failed Payments
Uh-oh! What happens when clients' payments fail?
Written by
Audrey Arthaud
Updated over a week ago
Issuing Refunds
How do I refund my client's payment?
Written by
Audrey Arthaud
Updated over a week ago
TrueCoach Payments: International Release
Why can't I use Payments? When will it be available internationally?
Written by
Audrey Arthaud
Updated over a week ago
Payments Notifications
How do you and your clients keep up with billing activity?
Written by
Audrey Arthaud
Updated over a week ago
Subscriptions Quick FAQs
A quick guide to the most important questions about subscriptions.
Written by
Audrey Arthaud
Updated over a week ago
Understanding Invoices
Written by
Audrey Arthaud
Updated over a week ago
Understanding Processing Fees
Written by
Audrey Arthaud
Updated over a week ago
Email Verification
Coach Email Verification
Verify your email with TrueCoach
Written by
Taylor Homes
Updated over a week ago
Email Verification Information
Everything you need to know about email verification for your clients
Written by
Brian
Updated over a week ago
How does an in-person client verify their email address?
This article describes how to verify an in-person client's email address so that you can add a subscription to their profile
Written by
Brian
Updated over a week ago
[Client] How to verify my email address?
A step by step guide on how to verify your email address
Written by
Brian
Updated over a week ago