Payments

TrueCoach Payments

Accepting client payments through TrueCoach

Written by Nolan
Updated over a week ago

Statement Descriptors

How do I avoid clients disputing a charge?

Written by Nolan
Updated over a week ago

Payouts

Show me the money!

Written by Nolan
Updated over a week ago

How to Migrate to TrueCoach Payments

Already running a separate payments processing platform alongside TrueCoach to collect payments from your clients?

Written by Nolan
Updated this week

Negative Payouts

Why is my payout number in parentheses?

Written by Nolan
Updated over a week ago

Team Account Payments

Can coaches on my team use Payments?

Written by Cliff Kohut
Updated over a week ago

Applying Discounts to Subscriptions

How do I add a discount or coupon code to a client's subscription?

Written by Nolan
Updated over a week ago

Billing Frequency

What billing cycles are available for your clients?

Written by Nolan
Updated over a week ago

Payments from Client View

What do my clients see?

Written by Nolan
Updated over a week ago

Automatic Billing

Creating auto-renewing payments for your clients

Written by Nolan
Updated over a week ago

Canceling Subscriptions

How to cancel a client's subscription

Written by Nolan
Updated over a week ago

Creating a Subscription

Start taking payments from your clients

Written by Kyle Pomerantz
Updated over a week ago

Delinquent Clients

When clients don't pay on time...

Written by Nolan
Updated over a week ago

Editing Subscriptions

Once I have created a subscription for my client, how do I change it?

Written by Kyle Pomerantz
Updated over a week ago

Subscriptions Overview and FAQ

Everything you need to know about subscriptions

Written by Nolan
Updated over a week ago

Subscription Statuses

What does "trialing" mean?

Written by Kyle Pomerantz
Updated over a week ago

Applying Tax to a Subscription

Charging your clients sales tax

Written by Nolan
Updated over a week ago

Archiving Products and Pricing Plans

Need to delete a Product or Pricing Plan?

Written by Cliff Kohut
Updated over a week ago

Connecting to Stripe

A step by step guide to making sure you get paid

Written by Kyle Pomerantz
Updated over a week ago

Products, Pricing Plans, and Subscriptions

Three easy steps to start charging your clients through TrueCoach Payments

Written by Nolan
Updated this week

Splitting Client Payments

How do I split my client's payment?

Written by Nolan
Updated over a week ago

Prorating Subscriptions

Let's math

Written by Nolan
Updated over a week ago

Disputes

My client has disputed a charge, what do I do?

Written by Nolan
Updated over a week ago

Failed Payments

Uh-oh! What happens when clients' payments fail?

Written by Nolan
Updated over a week ago

Issuing Refunds

How do I refund my client's payment?

Written by Kyle Pomerantz
Updated over a week ago

TrueCoach Payments: International Release

Why can't I use Payments? When will it be available internationally?

Written by Nolan
Updated over a week ago

Payments Notifications

How do you and your clients keep up with billing activity?

Written by Kyle Pomerantz
Updated over a week ago

Subscriptions Quick FAQs

A quick guide to the most important questions about subscriptions.

Written by Kyle Pomerantz
Updated over a week ago

Understanding Invoices

Written by Nolan
Updated over a week ago

Understanding Processing Fees

Written by Cliff Kohut
Updated this week