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Understanding Processing Fees
Understanding Processing Fees

All about Stripe processing fees

Nick Rader avatar
Written by Nick Rader
Updated over a week ago

Only available for US, UK, Australia, and Canada-based coaches.

TrueCoach Payments is a free feature that we are excited to offer. Even though we don't charge you for payments, there is a fee for processing transactions. 

You will pay the processing fee on a per-transaction basis. This is a great low-cost way for you to grow your coaching business without a ton of overhead or setup costs related to payment processing. 

When you create a new Subscription for your client, each invoice will incur Stripe's processing fee per successful credit card transaction. This is determined based on your location as a coach.

US - 2.9% + $0.30

GB - 1.4% + $0.30

AU - 1.75% + $0.30

CA - 2.9% + $0.35

This is calculated based on the invoice total which includes any taxes that are included in the price of the subscription.

Payments _ TrueCoach - Google Chrome 2023-01-31 at 3.58.06 PM

For clients with International Payment Methods
If you are charging a client with a credit card outside of your location, the fee is slightly different. International Payment fees will be calculated as follows

US - 3.9% + $0.40

GB - 2.9% + $0.30

AU - 2.9% + $0.30

CA - 3.9% + $0.35

Fees for refunding payments
Processing fees will also apply to payments that you choose to refund. Stripe will charge the same rate per transaction based on the amount you choose to refund. This could lead to a negative payout amount in your Stripe account. Learn more about negative payouts here.

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