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TrueCoach Payments
TrueCoach Payments

Accepting client payments through TrueCoach

Audrey Arthaud avatar
Written by Audrey Arthaud
Updated over a week ago

Only available for US, UK, Australia, and Canada-based coaches.

We built TrueCoach to help you save time on the unavoidable admin work and get back to what you love doing the most: coaching.

Money is a sensitive topic, but it's even more sensitive when you have to remind clients over and over that a payment is due. And unless you're running a non-profit, this is an inevitable part of the coaching business.

**Enter TrueCoach Payments to save the day**

TrueCoach Payments is built on Stripe. Stripe is a simple and powerful way to accept payments online. Stripe has no setup fees, no monthly fees, and no hidden costs. Hundreds of thousands of businesses—ranging from startups to Fortune500 companies—rely on Stripe’s software tools to securely accept payments. 

**Note: TrueCoach Payments is only available for customers with bank accounts in the United States, UK, Australia, and Canada at this time

How does Stripe work with TrueCoach?

With Stripe, you can start accepting credit and debit card payments almost instantly. You will have to create a new Stripe account within our platform, we are not able to connect existing Stripe accounts.

Is Stripe secure? Will I be PCI compliant?

Yes! Stripe meets and exceeds the most stringent industry standards for security. They are also audited by a PCI-certified auditor and are certified to PCI Service Provider Level 1. (This is the highest level of certification available.)
You can learn more about the technical details of Stripe's secure infrastructure here:
You can see Stripe’s PCI certification here and here.

What payment types are supported?

With Stripe, you can charge all major credit or debit cards: including Visa, MasterCard, American Express, JCB, Discover, and Diners Club.

You can also accept gift cards and prepaid cards that are one of the above types. You can use Stripe to charge cards of these types from customers anywhere in the world.

What is Stripe’s pricing?

Only get charged when you earn money. No monthly fees, set up fees, or hidden costs!

Credit Card Processing:

U.S Coaches

  • 2.9% + $0.30 per successful credit card transaction

UK Coaches

  • 1.4% + $0.30 per successful credit card transaction

AU Coaches

  • 1.75% + $0.30 per successful credit card transaction


  • All accounts are charged a $15 fee for chargebacks

When do I get paid?

Once you’ve made your first charges with TrueCoach Payments, your first payout will be initiated and should post within 7 days. Thereafter, all US-based merchants will receive payouts on a rolling 2-day schedule.

And there is much more to learn! Click below for the full collection of articles to help get you set up.

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