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Products, Pricing Plans, and Subscriptions
Products, Pricing Plans, and Subscriptions

Three easy steps to start charging your clients through TrueCoach Payments

Audrey Arthaud avatar
Written by Audrey Arthaud
Updated over a week ago

Only available for US, UK, Australia, and Canada-based coaches.

TrueCoach Payments can be set up with three easy steps. 

  1. Create a Product ➡️ 2. Create a Pricing Plan ➡️ 3. Create a Client Subscription

Let's do a quick walkthrough of how you can do this. 

1. Create a Product

The Product is the overall service you are providing, for example, "Individual Coaching, Remote Coaching, Nutrition Coaching, etc." First, you need to create a Product. Let's say you call it "Individual Coaching".

Payments _ TrueCoach - Google Chrome 2023-02-01 at 12.15.49 PM

2. Create a Pricing Plan
The Pricing Plan falls within the Product: Individual Coaching x 5 days/week, Individual Coaching x 3 days/week, etc., and can differ based on how much and how often you bill the client (monthly, yearly, etc.)

Pricing Plans define how clients are billed for Individual Coaching. You may want to add more than one depending on frequency, features, or other options you offer.

Payments _ TrueCoach - Google Chrome 2023-02-01 at 12.17.49 PM
Payments _ TrueCoach - Google Chrome 2023-02-01 at 12.19.45 PM

3. Create a Client Subscription
Finally, you choose a client and subscribe them to a Pricing Plan.

Payments _ TrueCoach - Google Chrome 2023-02-01 at 12.20.58 PM

From there, you can edit the details of the client's Subscription including payment information, additional tax, starting and ending dates, and the billing cycle (weekly/monthly/annually).

Payments _ TrueCoach - Google Chrome 2023-02-01 at 12.25.12 PM

When you're all set, click "Start subscription"! Then, your client will receive an email to let them know they've been subscribed and to add their billing info.

You might be wondering, "can my clients have multiple subscriptions at once?" Yes, they can!

  • A client can have multiple Subscriptions as long as they are associated with different Products or Pricing Plans (this is useful when using plans with different billing intervals).

  • Clients can NOT have two Subscriptions with the same Pricing Plan.

Information that can be found in Subscriptions includes:

  • Subscription status (active vs. inactive)

  • Clients' payment details (ability to update billing info as needed)

  • Past and upcoming invoices

Payments _ TrueCoach - Google Chrome 2023-02-01 at 12.26.29 PM

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