Managing Clients

Creating an Onboarding Sequence

Use TrueCoach to create a program to welcome new clients.

Written by Kyle Pomerantz
Updated over a week ago

The TrueCoach Client Experience

You've seen TrueCoach as a coach, but what will your clients see?

Written by Kate Alexander
Updated over a week ago

Using TrueCoach for Nutrition Clients

A collection of ideas on how to use programs, metrics, and workouts to track nutrition along with regular training

Written by Kate Alexander
Updated over a week ago

Messaging Your Clients

Communicating with clients 1-on-1, a group, or to everybody simultaneously

Written by Hannah Deutsch
Updated over a week ago

Managing Your Clients

Using the Client Dashboard

Written by Kate Alexander
Updated over a week ago

Adding a New Client

Setting Up a New Client in TrueCoach

Written by Kate Alexander
Updated over a week ago

Client Types

What is the difference between remote, dual, and in-person clients?

Written by Kate Alexander
Updated over a week ago

Client Grouping

How to set up and use client groups

Written by Hannah Deutsch
Updated over a week ago

Compliance Rates

What are they and how are they calculated?

Written by Kate Alexander
Updated over a week ago

Client Due Dates

Why does it say my clients are past due?

Written by Hannah Deutsch
Updated over a week ago

Archived Clients

How do I archive a client and what happens when I do?

Written by Kate Alexander
Updated over a week ago

Deleting a Client

How to permanently delete a client instead of archiving

Written by Hannah Deutsch
Updated over a week ago

Client Invitation Email

What to do if a new client doesn't receive their email invitation to the app

Written by Kate Alexander
Updated over a week ago

Updating A Client's Email Address

Why can't I update a client's email address?

Written by Kate Alexander
Updated over a week ago