Follow the guide below to troubleshoot audio issues on your coach’s videos (via the messenger or as a comment on a workout).
Step 1: Disable Silent Mode on your Device
On the left side of your phone, you can toggle off silent mode when clicking into the video:
Step 2: Turn Your Volume All The Way Up
Increase the volume on the left side of your phone:
Step 3: Make Sure The Video Is Not Muted
Click the icon on the top right to make sure the video is not muted on your phone:
Any questions? Reach out to our Support Team at [email protected]!