Follow the guide below to troubleshoot audio issues on your coach’s videos (via the messenger or as a comment on a workout).


Step 1: Disable Silent Mode on your Device

On the left side of your phone, you can toggle off silent mode when clicking into the video:


Step 2: Turn Your Volume All The Way Up

Increase the volume on the left side of your phone:


Step 3: Make Sure The Video Is Not Muted

Click the icon on the top right to make sure the video is not muted on your phone:


Any questions? Reach out to our Support Team at [email protected]!

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