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Notification Settings in the Mobile App
Notification Settings in the Mobile App

Enable your push notifications to receive updates from your clients!

Reonna Smiley avatar
Written by Reonna Smiley
Updated over a year ago

Now that you've logged into our new TrueCoach by Xplor app as a coach, let's make sure you have your notifications enabled to stay in-the-know with your clients!

When you log into the app for the first time, it will prompt you to choose your notification settings. Make sure you choose "allow":

(no subject) - <a href="mailto:reonnasmiley@gmail.com" target="_blank" rel="nofollow noopener noreferrer">reonnasmiley@gmail.com</a> - Gmail and 28 more pages - Work - Mi.. 2023-09-28 at 11.27.07 AM

If you ever need to modify your notification settings, head over to the account icon, and then click 'push notifications':

(no subject) - <a href="mailto:reonnasmiley@gmail.com" target="_blank" rel="nofollow noopener noreferrer">reonnasmiley@gmail.com</a> - Gmail and 29 more pages - Work - Mi.. 2023-09-28 at 11.27.17 AM

You will then have the option to modify the push notifications you would like to receive. You can toggle them on or off:

(no subject) - <a href="mailto:reonnasmiley@gmail.com" target="_blank" rel="nofollow noopener noreferrer">reonnasmiley@gmail.com</a> - Gmail and 30 more pages - Work - Mi.. 2023-09-28 at 11.27.26 AM
(no subject) - <a href="mailto:reonnasmiley@gmail.com" target="_blank" rel="nofollow noopener noreferrer">reonnasmiley@gmail.com</a> - Gmail and 30 more pages - Work - Mi.. 2023-09-28 at 11.27.26 AM

*Important Note*

Your Web App notifications must be turned ON in order for them to receive push notifications via your mobile device:

TrueCoach and 29 more pages - Work - Microsoft_ Edge 2023-09-28 at 11.34.52 AM

You can learn how to make sure these are turned on in this Coach's Notification Settings help article.

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