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Notification Settings in the Mobile App

Enable your push notifications to receive updates from your clients!

Reonna Smiley avatar
Written by Reonna Smiley
Updated over a year ago

Now that you've logged into our new TrueCoach by Xplor app as a coach, let's make sure you have your notifications enabled to stay in-the-know with your clients!

When you log into the app for the first time, it will prompt you to choose your notification settings. Make sure you choose "allow":

(no subject) - <a href="mailto:reonnasmiley@gmail.com" target="_blank" rel="nofollow noopener noreferrer">reonnasmiley@gmail.com</a> - Gmail and 28 more pages - Work - Mi.. 2023-09-28 at 11.27.07 AM

If you ever need to modify your notification settings, head over to the account icon, and then click 'push notifications':

(no subject) - <a href="mailto:reonnasmiley@gmail.com" target="_blank" rel="nofollow noopener noreferrer">reonnasmiley@gmail.com</a> - Gmail and 29 more pages - Work - Mi.. 2023-09-28 at 11.27.17 AM

You will then have the option to modify the push notifications you would like to receive. You can toggle them on or off:

(no subject) - <a href="mailto:reonnasmiley@gmail.com" target="_blank" rel="nofollow noopener noreferrer">reonnasmiley@gmail.com</a> - Gmail and 30 more pages - Work - Mi.. 2023-09-28 at 11.27.26 AM
(no subject) - <a href="mailto:reonnasmiley@gmail.com" target="_blank" rel="nofollow noopener noreferrer">reonnasmiley@gmail.com</a> - Gmail and 30 more pages - Work - Mi.. 2023-09-28 at 11.27.26 AM

*Important Note*

Your Web App notifications must be turned ON in order for them to receive push notifications via your mobile device:

TrueCoach and 29 more pages - Work - Microsoft_ Edge 2023-09-28 at 11.34.52 AM

You can learn how to make sure these are turned on in this Coach's Notification Settings help article.

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